Customer Service Executive (Logistics / Shipping / Freight Forwarding)

EA RECRUITMENT PTE. LTD.

Changi, Singapore
Base: $3,000 - $3,500; bonus: variable bonus; bene...
Provide professional customer service daily
Negotiate rates and cargo space with carriers
Accurate order entry and pricing monitoring
The role involves providing excellent service by building relationships and responding to customer needs regarding carriage availability

Job Summary

  • The role involves providing excellent service by building relationships and responding to customer needs regarding carriage availability.
  • Candidates will be responsible for negotiating rates and cargo space with airlines while ensuring accurate order entry and pricing.
  • The position offers a basic salary of $3000-$3500 plus variable bonus, excellent welfare benefits, and career progression opportunities.

Matching Summary

Match Score: 75

The role involves providing excellent service by building relationships and responding to customer needs regarding carriage availability.

Salary

Base: $3000 - $3500; Bonus: Variable Bonus; Benefits: Excellent Welfare and Benefits

Skills & Requirements

Must-have

  • Provide professional customer service daily
  • Negotiate rates and cargo space with carriers
  • Accurate order entry and pricing monitoring
  • Resolve credit issues related to orders
  • Maximize loading and shipping methods

Nice-to-have

  • Proactively anticipate problems using reporting
  • Facilitate win-win solutions for customers
  • Solicit sales through outbound calls
  • Participate in cross-training efforts

Key Requirements

  • Minimum Diploma in Logistics or equivalent
  • Minimum 1 year of relevant experience

Work Rights

Not specified

Tailored Resume

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