Customer Success Manager, Pricing And Reference Services

Land Securities Group

Base: cad98,700 – cad124,300; bonus: target annual...
Onsite
2+ years customer success experience
Saas or financial data domain knowledge
Trusted advisor to senior leaders
The role serves as a trusted advisor to customers across the Pricing and Reference Data product suite to unlock value and solve complex challenges

Job Summary

  • The role serves as a trusted advisor to customers across the Pricing and Reference Data product suite to unlock value and solve complex challenges.
  • Candidates will be responsible for monitoring customer health, conducting business reviews, and driving organic expansion within their book of business.
  • LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The role serves as a trusted advisor to customers across the Pricing and Reference Data product suite to unlock value and solve complex challenges.

Salary

Base: CAD98,700 – CAD124,300; Bonus: Target Annual Incentive Plan commensurate with role level; Benefits: Healthcare, retirement planning, paid volunteering days

Skills & Requirements

Must-have

  • 2+ years customer success experience
  • SaaS or financial data domain knowledge
  • Trusted advisor to senior leaders

Nice-to-have

  • Experience with APIs and cloud technologies
  • Knowledge of Python, SQL, JSON
  • Familiarity with Salesforce or Gainsight

Key Requirements

  • 2+ years relevant work experience
  • Experience implementing data/technology solutions
  • Strong interpersonal and project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter