Service Delivery Manager

NTT DATA

Petaling Jaya, Malaysia
Managed services experience
Client relationship management
Project management skills
The Service Delivery Manager is responsible for overseeing the end-to-end delivery of managed services contracts to clients

Job Summary

  • The Service Delivery Manager is responsible for overseeing the end-to-end delivery of managed services contracts to clients.
  • This role involves proactive client communication, project management, technical oversight, and problem-solving.
  • NTT DATA is committed to diversity and inclusion, providing a workplace where employees can grow and thrive.

Matching Summary

The Service Delivery Manager is responsible for overseeing the end-to-end delivery of managed services contracts to clients.

Skills & Requirements

Must-have

  • Managed services experience
  • Client relationship management
  • Project management skills

Nice-to-have

  • Strong communication skills
  • Customer-focused mindset
  • Ability to work collaboratively

Key Requirements

  • Bachelor's degree in IT or Business
  • Relevant ITIL certification preferred
  • Seasoned experience in service delivery

Work Rights

Not specified

Tailored Resume

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