Job Summary

• Affirm is seeking an Operations Enablement leader to define and execute strategies that enable servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
• This role involves owning program performance, defining program roadmaps, partnering for impact, driving stakeholder engagement, managing risk, leading operational excellence, and owning change end-to-end.
• The company offers competitive benefits including 100% subsidized medical coverage, flexible spending wallets, and competitive vacation and holiday schedules.

Matching Summary

Salary

Base: $125,000 - $175,000; Equity: Grade 5; Benefits: 100% subsidized medical coverage, flexible spending wallets, ESPP

Skills & Requirements

Key Requirements

• 7+ years program management or product operations
• 3+ years fintech or financial institution
• 3+ years scaling operations
• Subject matter expert financial regulations
• Deep understanding dispute management rules
• Certification Six Sigma, Project Management or Design Thinking
• Experience implementing knowledge management and training platforms
• Experience building workflows regulatory environment

Work Rights