Job Summary

• This role is critical to our dealership’s success, acting as the first point of contact for customers and generating sales and service appointments.
• Key responsibilities include responding promptly to inquiries via phone, email, text, and internet leads, and coordinating with sales and service teams for smooth customer handoffs.
• The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Salary

Base: $20.00/hour; Bonus/Equity: bonus opportunities based on Individual Appointments Shown/Sold, Manufacturer Approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Key Requirements

• Previous BDC, call center, dealership, or customer service experience preferred
• Strong phone and communication skills
• Comfortable working with CRM systems
• Strong organizational skills and attention to detail
• Ability to multitask
• High School graduate or equivalent, 18 years or older required

Work Rights