Assistant Manager, Guest Services

THE TALENT PEOPLE PTE. LTD.

Singapore, Singapore
Not specified
Minimum 2 years supervisory experience
Hotel operations knowledge
Opera system proficiency
The Talent People Pte. Ltd. is seeking an Assistant Manager for Guest Services in Singapore to oversee daily operations and enhance guest experience. The ideal candidate will have at least two years of supervisory experience in the service industry, strong leadership skills, and familiarity with hotel systems

Job Summary

  • The role involves assigning manning, planning group movements, and ensuring operational efficiency during arrivals and departures.
  • Candidates must lead the Guest Services team to personalize the arrival and departure experience for key and VIP guests.
  • The position requires conducting audit checks on service standards and coordinating with convention organizers for luggage handling.

Matching Summary

Match Score: 85

The Talent People Pte. Ltd. is seeking an Assistant Manager for Guest Services in Singapore to oversee daily operations and enhance guest experience. The ideal candidate will have at least two years of supervisory experience in the service industry, strong leadership skills, and familiarity with hotel systems.

Skills & Requirements

Must-have

  • Minimum 2 years supervisory experience
  • Hotel operations knowledge
  • Opera system proficiency
  • Bell Concierge Valet operations
  • Team leadership and roster planning

Nice-to-have

  • Second language knowledge preferred
  • Heartist approach to guest experience
  • Willingness to embrace new technology
  • Strong interpersonal communication skills
  • Experience with group movement planning

Key Requirements

  • Minimum 2 years in supervisory position
  • Tertiary education in any discipline
  • Hotel related experience required
  • Knowledge of delivery systems processes

Work Rights

Not specified

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