Patient Services Representative (psr) - Per Diem

Advocate Aurora Health

Algonquin, IL, United States
Base: $19.45 - $29.20 ph; bonus/equity: not specif...
Per diem
High school diploma or equivalent
Customer service experience handling difficult callers
Crt/pc experience in customer service setting
Advocate Aurora Health is seeking a Patient Services Representative (PSR) on a per diem basis in Algonquin, IL. The role involves providing high-quality service to patients, managing appointment scheduling, and handling billing inquiries, requiring strong communication and customer service skills

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and scheduling appointments within the EMR system.
  • Employees are responsible for managing multiple telephone lines, resolving billing queries, and coordinating with clinical staff for complex issues.
  • Advocate Health offers competitive compensation ranging from $19.45 to $29.20 per hour along with comprehensive benefits including health, dental, and retirement plans.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a Patient Services Representative (PSR) on a per diem basis in Algonquin, IL. The role involves providing high-quality service to patients, managing appointment scheduling, and handling billing inquiries, requiring strong communication and customer service skills.

Salary

Base: $19.45 - $29.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Customer service experience handling difficult callers
  • CRT/PC experience in customer service setting

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Ability to work under stressful conditions
  • Strong communication skills for patient inquiries

Key Requirements

  • High school diploma or equivalent required
  • One to two years related customer service experience
  • Experience handling difficult customers or patients

Work Rights

Not specified

Tailored Resume

Cover Letter