Client Solutions Specialist

Insignia Financial Ltd

Hobart, TAS, AU
On-site
Client-centred support via phone, email, chat
End-to-end ownership of client enquiries
Navigate multiple systems and tools
Deliver responsive, end-to-end support across phone, email, and chat

Job Summary

  • Deliver responsive, end-to-end support across phone, email, and chat.
  • Act as the first point of contact, guiding clients through their journey with care, clarity, and confidence.
  • This is a great opportunity to join a values-driven organisation that’s committed to improving client outcomes and empowering its people.

Matching Summary

Deliver responsive, end-to-end support across phone, email, and chat.

Skills & Requirements

Must-have

  • Client-centred support via phone, email, chat
  • End-to-end ownership of client enquiries
  • Navigate multiple systems and tools
  • Accurate data entry and processing
  • Strong written and verbal communication
  • Proficiency in Microsoft Office

Nice-to-have

  • Values-driven organisation
  • Collaborative team environment
  • Proactive, adaptable approach
  • Continuous improvement culture
  • Empathetic client engagement

Key Requirements

  • Prior client service or client-facing role experience
  • Evidence of eligibility to work in Australia
  • Undertake police and basic credit checks

Work Rights

Must be eligible to work in Australia

Tailored Resume

Cover Letter