As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization
Job Summary
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
Your key responsibilities will include serving as a strategic advisor, defining ITSM transformation goals, and identifying new areas for ServiceNow utilization.
We offer a culture rooted in integrity, empathy, and shared enthusiasm, with trust to take risks, tools to grow, and support for long-term development.
Matching Summary
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
Skills & Requirements
Must-have
ServiceNow platform experience
ITSM and ITIL practices
ServiceNow customizations
business analysis
product roadmap development
process reengineering
integration of third-party tools
Nice-to-have
user-centric approach
agile development
resilient IT operations
continuous improvement principles
sun-drenched optimism and drive
courageous collaborators
Key Requirements
12+ years of ServiceNow experience
ITIL Foundation Certification
Bachelor's degree or equivalent experience
Experience building ITSM processes from scratch
Experience designing service management for HR, Finance, Facilities