Jones Lang LaSalle is seeking a Professional, Application Support to join their remote team in the Philippines. The role focuses on providing comprehensive support for enterprise business applications, serving as a Subject Matter Expert while collaborating with various teams to ensure seamless user experiences
Job Summary
This role serves as a Subject Matter Expert providing comprehensive functional and application support for critical enterprise business applications across the United States.
The successful candidate will manage complex business processes in cloud infrastructure while ensuring seamless user experiences with document management and workflow systems.
JLL offers opportunities to work with cutting-edge enterprise applications, gain significant autonomy as a product expert, and access professional development in cloud technologies.
Matching Summary
Match Score: 85
Jones Lang LaSalle is seeking a Professional, Application Support to join their remote team in the Philippines. The role focuses on providing comprehensive support for enterprise business applications, serving as a Subject Matter Expert while collaborating with various teams to ensure seamless user experiences.
Skills & Requirements
Must-have
3-4 years product support experience
Enterprise application administration
Cloud infrastructure support
ServiceNow or Salesforce ticketing
US time zone availability
Nice-to-have
SQL and database management knowledge
ITIL framework familiarity
AWS or Azure cloud certifications
Change management methodologies
Strong documentation skills
Key Requirements
Bachelor's degree in IT, CS, or Business Administration
3-4 years of experience in product or functional support