Haleon is seeking a Manager for GFS Service Management in Bengaluru, India, to oversee performance, governance, and compliance of outsourced Global Finance Services partners. The ideal candidate will have significant experience in service and vendor management within global environments, focusing on operational excellence and stakeholder engagement
Job Summary
The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams.
This role drives operational excellence, performance insights, vendor management, risk management and forward-looking decision support for GFS leadership, ensuring alignment with Haleon’s strategic and operational goals.
The Haleon Global Capability Centre (GCC), located in Bengaluru, India is rapidly expanding with exciting new positions being created in multiple functions.
Matching Summary
Match Score: 85
Haleon is seeking a Manager for GFS Service Management in Bengaluru, India, to oversee performance, governance, and compliance of outsourced Global Finance Services partners. The ideal candidate will have significant experience in service and vendor management within global environments, focusing on operational excellence and stakeholder engagement.
Skills & Requirements
Must-have
Global Finance Services (GFS)
outsourced partner management
contractual compliance
performance insights
vendor management
risk management
operational excellence
Nice-to-have
agile, performance-focused culture
deep human understanding and trusted science
driving digital transformation and innovation
co-creating an environment
celebrates our diversity in all forms
Key Requirements
Minimum 8 years of relevant experience
Experience in outsourced or hybrid operating models
Project and change management expertise (certification preferred)
Advanced Excel, PowerBI and performance analytics capability