The Client Support Advocate staffs the front desk and is the first contact for survivors, ensuring everyone feels welcome, safe, and supported
Job Summary
The Client Support Advocate staffs the front desk and is the first contact for survivors, ensuring everyone feels welcome, safe, and supported.
This position involves providing immediate crisis intervention, safety planning, advocacy, and responding to calls from law enforcement and partner agencies.
The advocate supports program operations, maintains client spaces, manages donations, and participates in team meetings and trainings.
Matching Summary
The Client Support Advocate staffs the front desk and is the first contact for survivors, ensuring everyone feels welcome, safe, and supported.
Salary
28.02
Skills & Requirements
Must-have
Bilingual client advocacy
Crisis intervention services
Data entry and management
Client-centered confidential services
Collaboration with law enforcement
Flexible work hours including evenings
Nice-to-have
Multicultural experience
Team training and networking participation
Attention to detail and accuracy
Time management and reliability
Clear written and verbal communication
Key Requirements
At least two years social services experience
Six months domestic violence experience
Valid California driver's license and insurance
Certified domestic violence counselor or 40-hour training
Ability to work flexible hours including weekends
Pass background check
Work Rights
Valid California driver's license and insurance required