BD is a leading global medical technology company focused on advancing health through innovative solutions and a supportive environment for growth
Job Summary
BD is a leading global medical technology company focused on advancing health through innovative solutions and a supportive environment for growth.
Technical Support Specialists provide expert phone support, manage customer cases, and collaborate cross-regionally to resolve technical issues while maintaining data integrity.
BD values a culture of learning, accountability, and diversity, requiring mostly on-site presence to foster creativity and effective problem-solving.
Matching Summary
BD is a leading global medical technology company focused on advancing health through innovative solutions and a supportive environment for growth.
Skills & Requirements
Must-have
Technical phone support
Customer service experience
Basic networking hardware knowledge
Digital literacy
Case management
CRM data quality
Technical troubleshooting
Nice-to-have
Mentoring peers
Microsoft certification
IT support experience
Positive professional demeanor
Cross-regional collaboration
Root cause investigation
Flexible working hours
Key Requirements
1-2 years technical support experience or equivalent