Box Office Representative/ticket Seller

ASM Global

Charlottesville, Virginia, US
High school diploma or ged required
Previous customer service experience required
Cash handling experience required
The role involves processing ticket sales and providing excellent customer service for shows and events at John Paul Jones Arena

Job Summary

  • The role involves processing ticket sales and providing excellent customer service for shows and events at John Paul Jones Arena.
  • Candidates must be available to work evenings, weekends, and holidays as needed based on the event schedule.
  • Responsibilities include resolving ticket-related issues such as transfers, barcodes, and mobile ticketing education.

Matching Summary

The role involves processing ticket sales and providing excellent customer service for shows and events at John Paul Jones Arena.

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous customer service experience required
  • Cash handling experience required
  • Evening and weekend availability required
  • Strong communication skills required

Nice-to-have

  • Prior box office or ticketing experience preferred
  • Experience with computerized ticket systems preferred
  • Knowledge of mobile ticketing apps preferred
  • Ability to work independently under pressure
  • Professional attitude and appearance

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Cash handling experience

Work Rights

Not specified

Tailored Resume

Cover Letter