Recepcionista Bilíngue - Novotel & Ibis Budget Sorocaba

Sofitel Brisbane Central

Sorocaba, Brazil
On-site
Guest reception and information
Check-in and check-out procedures
Conflict resolution and critical situations
The job posting seeks a bilingual receptionist for Novotel & Ibis Budget in Sorocaba, Brazil, focusing on guest reception, check-in/check-out processes, and providing excellent customer service. The ideal candidate should have intermediate English or Spanish skills and a completed degree in hospitality

Job Summary

  • Receive guests/clients, providing diverse information and fulfilling check-in and check-out procedures, meeting excellence standards.
  • Perform check-in and check-out for guests, including invoice closing, payment processing, and file organization.
  • Handle telephone customer service according to network and unit standards, and maintain organized area files.

Matching Summary

Match Score: 85

The job posting seeks a bilingual receptionist for Novotel & Ibis Budget in Sorocaba, Brazil, focusing on guest reception, check-in/check-out processes, and providing excellent customer service. The ideal candidate should have intermediate English or Spanish skills and a completed degree in hospitality.

Skills & Requirements

Must-have

  • Guest reception and information
  • Check-in and check-out procedures
  • Conflict resolution and critical situations
  • Telephone customer service
  • File organization

Nice-to-have

  • Creativity
  • Problem-solving skills
  • Contribution to results
  • Proactivity

Key Requirements

  • Intermediate English/Spanish
  • Completed Hospitality degree

Work Rights

Not specified

Tailored Resume

Cover Letter