Hotel Front Desk Clerk

Mohegan

Anticipate guests' needs promptly
Process guest check-ins and check-outs
Maintain secure bank and cash accuracy
The role requires anticipating guests' needs and responding promptly at all times of day

Job Summary

  • The role requires anticipating guests' needs and responding promptly at all times of day.
  • Employees must maintain complete knowledge of hotel features, room rates, and daily house counts.
  • The position involves resolving guest complaints, processing payments, and ensuring accurate bank records.

Matching Summary

The role requires anticipating guests' needs and responding promptly at all times of day.

Skills & Requirements

Must-have

  • Anticipate guests' needs promptly
  • Process guest check-ins and check-outs
  • Maintain secure bank and cash accuracy
  • Input data into property management system
  • Work various shifts including weekends

Nice-to-have

  • Previous experience as Front Desk Clerk
  • Some college or hospitality training
  • Professional demeanor with guests
  • Ability to withstand prolonged standing

Key Requirements

  • High school graduate or equivalent vocational training certificate
  • Previous experience as Front Desk Clerk
  • Ability to compute basic arithmetic
  • Must be able to work flexible hours and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter