Document Control and Customer Service Executive

FLINTEX CONSULTING PTE. LTD.

Singapore, Singapore
Strong communication skills with chinese clients
Good written english skills
Prior client management experience required
The role involves facilitating Singapore Permanent Resident and Citizenship applications while maintaining up-to-date knowledge of immigration regulations

Job Summary

  • The role involves facilitating Singapore Permanent Resident and Citizenship applications while maintaining up-to-date knowledge of immigration regulations.
  • Candidates must liaise effectively with clients to ensure accurate documentation and provide advisory based on deep regulatory understanding.
  • The position offers hybrid working arrangements with standard business hours from Monday to Friday.

Matching Summary

Match Score: 85

The role involves facilitating Singapore Permanent Resident and Citizenship applications while maintaining up-to-date knowledge of immigration regulations.

Skills & Requirements

Must-have

  • Strong communication skills with Chinese clients
  • Good written English skills
  • Prior client management experience required
  • High volume digital document handling
  • Ability to meet strict deadlines

Nice-to-have

  • Project management experience is a plus
  • Experience in customer facing roles
  • Knowledge of Singapore inbound immigration regulations

Key Requirements

  • Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
  • At least 2 years of experience in customer facing & handling large volume of documents
  • No prior immigration experience required as training is provided

Work Rights

Not specified

Tailored Resume

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