Service Coordinator

SMT Nederland

United Kingdom
Competitive salary; not specified; benefits includ...
**
Excellent customer service skills over phone and email
Understanding of mechanical terminology and work
Strong it skills including ms excel and systems
** SMT Nederland is seeking a Service Coordinator to manage end-to-end servicing and repair activities within the construction and transport machinery sector. The ideal candidate will have excellent customer service skills, mechanical terminology knowledge, and strong IT capabilities, along with a commitment to teamwork and high-quality service delivery. **

Job Summary

  • The role focuses on coordinating the end-to-end management of servicing and repair activities while prioritizing resources to resolve customer issues timely.
  • Employees receive comprehensive benefits including a Health Cash Plan, free physio access, enhanced sick pay, and company-matched pension contributions up to 5%.
  • The company culture is built on values of Caring, Daring, and Sharing, fostering an engaging environment for passionate people who like to work with purpose.

Matching Summary

Match Score: 75

** SMT Nederland is seeking a Service Coordinator to manage end-to-end servicing and repair activities within the construction and transport machinery sector. The ideal candidate will have excellent customer service skills, mechanical terminology knowledge, and strong IT capabilities, along with a commitment to teamwork and high-quality service delivery. **

Salary

Competitive salary; Not specified; Benefits include health cash plan, pension matching, and car leasing schemes

Skills & Requirements

Must-have

  • Excellent customer service skills over phone and email
  • Understanding of mechanical terminology and work
  • Strong IT skills including MS Excel and systems
  • Ability to read and understand technical reports
  • Effective communication at all organizational levels

Nice-to-have

  • Previous knowledge of invoice management
  • Ability to read and understand parts catalogues
  • Positive, cooperative, and flexible attitude
  • Experience working in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter