Debt Recovery Officer #81226

ANRADUS PTE. LTD.

Central, Singapore
Basic + commission; aws included; not specified
Strong communication skills
Customer service excellence
Professional telephone etiquette
Support customers via phone, chat, or home visits to confirm payment status and follow up on arrears

Job Summary

  • Support customers via phone, chat, or home visits to confirm payment status and follow up on arrears.
  • Assess financial situations to propose repayment plans, restructuring options, and conduct affordability checks.
  • Review customer documents including CPF, income tax, and credit bureau reports to recommend instalment eligibility.

Matching Summary

Support customers via phone, chat, or home visits to confirm payment status and follow up on arrears.

Salary

Basic + Commission; AWS included; Not specified

Skills & Requirements

Must-have

  • Strong communication skills
  • Customer service excellence
  • Professional telephone etiquette

Nice-to-have

  • Prior debt recovery experience
  • Instant messaging etiquette
  • Commitment to excellent service

Work Rights

Not specified

Tailored Resume

Cover Letter