Claims Consultant

EML

Tweed Heads, Australia
Not specified; not specified; generous discounts, ...
Hybrid (fully remote with up to 3 days work-from-home flexibility after 3 months)
Customer focused service delivery
Caseload management within legislation
Team collaboration skills
EML is seeking a Claims Consultant for their Tweed Heads office, focusing on managing workers' compensation claims while providing empathetic support to injured workers. The position offers a flexible working arrangement after a probation period and emphasizes a collaborative, diverse workplace culture

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • Candidates will work in a diverse team environment supported by designated specialists such as Technical Specialists and Injury Management Specialists.
  • The position offers flexibility to work from home up to three days per week after the first three months subject to performance.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, focusing on managing workers' compensation claims while providing empathetic support to injured workers. The position offers a flexible working arrangement after a probation period and emphasizes a collaborative, diverse workplace culture.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, incentive scheme, 16 weeks paid parental leave

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management within legislation
  • Team collaboration skills
  • Multitasking and priority shifting

Nice-to-have

  • Previous medical or hospitality experience
  • Creative stakeholder engagement
  • High attention to detail
  • Self-motivated proactive approach

Key Requirements

  • Experience in customer service fields
  • Availability for face-to-face group interview on May 6th 2026
  • Willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter