This role offers a unique opportunity for a fraud operations expert to drive significant impact by leveraging deep subject matter expertise in Retail Bank or Branded Cards/CRS
Job Summary
This role offers a unique opportunity for a fraud operations expert to drive significant impact by leveraging deep subject matter expertise in Retail Bank or Branded Cards/CRS.
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Matching Summary
This role offers a unique opportunity for a fraud operations expert to drive significant impact by leveraging deep subject matter expertise in Retail Bank or Branded Cards/CRS.
Salary
Base: $79,120.00 - $118,680.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages
Skills & Requirements
Must-have
Retail Bank or Branded Cards/CRS fraud operations
Fraud operational processes and procedures
Fraud operational tools expertise
GenAI processes integration
Business process evaluation
System functional specifications
Nice-to-have
Advisor or coach to junior analysts
Drive business planning
Methodical approach with attention to detail
Master new tasks quickly
Key Requirements
5-8 years of relevant experience
Bachelor's degree/University degree or equivalent experience
Intermediate/advanced Microsoft Office Suite skills