Representante De Servicio Al Cliente

Boatingindc

Not specified
Customer order creation and expediting
Customer inquiry and problem resolution
Customer record and schedule administration
Boatingindc is seeking a Customer Service Representative to ensure effective coordination of customer orders and service, focusing on adherence to company values, customer satisfaction, and operational excellence. The ideal candidate should possess a bachelor's degree, relevant experience in customer service or manufacturing, and strong organizational and communication skills

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through a common set of values.
  • Key responsibilities include creating and expediting customer orders, coordinating demand schedules, and resolving customer inquiries and invoicing issues.
  • The role requires managing customer records, coordinating return goods activity, and providing reports to support various departments.

Matching Summary

Match Score: 75

Boatingindc is seeking a Customer Service Representative to ensure effective coordination of customer orders and service, focusing on adherence to company values, customer satisfaction, and operational excellence. The ideal candidate should possess a bachelor's degree, relevant experience in customer service or manufacturing, and strong organizational and communication skills.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • customer inquiry and problem resolution
  • customer record and schedule administration
  • return goods coordination and monitoring
  • production environment understanding

Nice-to-have

  • focus on customer success
  • create better solutions
  • interact respectfully
  • open and honest communication
  • do the right things

Key Requirements

  • Bachelor's in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • APICS (CPIM) certification desired or required within 24 months
  • Experience with complex enterprise software
  • Experience with production management software
  • Ability to read and interpret contracts
  • Ability to interpret specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter