Project Analyst Lead

GDIT

Washington, DC, USA
Base: $93,662 - $103,500; bonus/equity: not specif...
Fully remote
Project management
Help desk support
End user support
Monitors help desk staff performance and progress towards annual goals, providing training and feedback as necessary

Job Summary

  • Monitors help desk staff performance and progress towards annual goals, providing training and feedback as necessary.
  • Supports stakeholders within the Division of Technology with project management tasks to ensure alignment with technical requirements and end user needs.
  • GDIT offers employees full flex work weeks where possible and a variety of paid time off plans.

Matching Summary

Monitors help desk staff performance and progress towards annual goals, providing training and feedback as necessary.

Salary

Base: $93,662 - $103,500; Bonus/Equity: Not specified; Benefits: Variety of medical, dental, vision, 401(k), PTO, disability, life insurance

Skills & Requirements

Must-have

  • Project Management
  • Help Desk Support
  • End User Support
  • Technical Issue Resolution
  • Team Performance Oversight

Nice-to-have

  • Agile/SCRUM methodologies
  • Customer Relationship Management systems
  • Process Improvement Suggestions
  • Cross-functional Team Collaboration

Key Requirements

  • 5+ years of related experience
  • BA/BS in computer science, information technology, or related field
  • Public Trust/Other Required: BI Full 6C (T4)
  • US Citizenship Required: No

Work Rights

BI Full 6C (T4) clearance

Tailored Resume

Cover Letter