Iron Mountain is seeking a part-time Customer Care Specialist for their Livingston, UK location. The role involves resolving customer inquiries, specifically related to debt and invoicing issues, and provides flexibility in working hours along with opportunities for remote work
Job Summary
The Customer Care team is crucial to client relationships, resolving inquiries, processing requests, and offering solutions for secure storage, information management, and logistics services.
In this role, you will be responsible for providing exceptional service by investigating and resolving level 2 enquiries, with a specialised focus on fully investigating and resolving customer-disputed debt and invoicing issues.
This is a part time role at 25 hours a week, with an opportunity to work from home 4 days a week once probation is completed.
Matching Summary
Match Score: 85
Iron Mountain is seeking a part-time Customer Care Specialist for their Livingston, UK location. The role involves resolving customer inquiries, specifically related to debt and invoicing issues, and provides flexibility in working hours along with opportunities for remote work.