Hospitality Services Associate

Service Corp

Whittier, CA, US
Base: $20.00ph - $22.50ph; bonus/equity: not speci...
Multi-line telephone console operation
High-paced customer service environment
Strict adherence to up-system protocols
The role involves greeting grieving families with warmth and sensitivity while managing a high volume of daily interactions

Job Summary

  • The role involves greeting grieving families with warmth and sensitivity while managing a high volume of daily interactions.
  • Associates are responsible for overseeing reception areas, logging personal effects, and coordinating appointments using the 'UP-System'.
  • Part-time associates working an average of 20 hours per week may be eligible for 401(k) benefits.

Matching Summary

The role involves greeting grieving families with warmth and sensitivity while managing a high volume of daily interactions.

Salary

Base: $20.00/hr - $22.50/hr; Bonus/Equity: Not specified; Benefits: 401(k) eligibility for part-time (avg 20 hrs)

Skills & Requirements

Must-have

  • Multi-line telephone console operation
  • High-paced customer service environment
  • Strict adherence to UP-System protocols

Nice-to-have

  • Warmth, compassion, and empathy
  • Bilingual communication skills
  • Cultural sensitivity to diverse communities

Key Requirements

  • Two years in fast-paced customer service
  • Previous reception experience preferred
  • Some college classes or equivalent

Work Rights

Not specified

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