Knowledge & Process Specialist – Process Mapping & Documentation (signavio)navio

Telstra

Strong communication skills
Continuous improvement methodologies
Experience writing technical documentation
This role ensures every process is clearly mapped, well documented, version controlled, and easy to access

Job Summary

  • This role ensures every process is clearly mapped, well documented, version controlled, and easy to access.
  • You’ll partner with stakeholders to understand how work happens, mapping processes to improve customer servicing.
  • The Knowledge and Process Specialist helps build a more consistent, resilient, and high performing operation.

Matching Summary

This role ensures every process is clearly mapped, well documented, version controlled, and easy to access.

Skills & Requirements

Must-have

  • Strong communication skills
  • Continuous improvement methodologies
  • Experience writing technical documentation
  • Process modelling
  • Stakeholder engagement

Nice-to-have

  • Attention to detail
  • Facilitation skills
  • Problem solving abilities
  • Change management experience

Key Requirements

  • Experience with Signavio
  • Familiarity with Lean Six Sigma
  • Ability to work in an Agile environment

Work Rights

Not specified

Tailored Resume

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