Account Manager - Renewals

RELX

Renewal lifecycle management
Customer relationship management
Competitive intelligence
As an Institutional Account Manager (Renewals), you will be responsible for the commercial health, retention, and growth of Elsevier’s existing customer base

Job Summary

  • As an Institutional Account Manager (Renewals), you will be responsible for the commercial health, retention, and growth of Elsevier’s existing customer base.
  • You will manage high-level stakeholder relationships, lead commercial negotiations, and ensure that every renewal reflects the increasing value of Elsevier’s portfolio.
  • Elsevier is part of the Reed Elsevier Group plc., which is a world leading provider of professional information solutions in science and health, legal, risk management, and business to business sectors.

Matching Summary

As an Institutional Account Manager (Renewals), you will be responsible for the commercial health, retention, and growth of Elsevier’s existing customer base.

Skills & Requirements

Must-have

  • Renewal lifecycle management
  • Customer relationship management
  • Competitive intelligence
  • Consultative selling
  • Negotiation excellence
  • Data-driven approach

Nice-to-have

  • Voice of the customer
  • Process improvement
  • Methodology coaching
  • Strategic planning

Key Requirements

  • Renewal Lifecycle Management
  • Relationship & Value Advocacy
  • Competitive Intelligence
  • Product Strategy & Feedback Loop
  • Market Analysis
  • Strategic Planning & Forecasting
  • Strategic Thinking
  • Consultative Selling
  • Negotiation Excellence
  • Analytical Skills
  • Customer Centricity
  • Sales Excellence
  • Sales Methodology (MEDDPICC)

Work Rights

Not specified

Tailored Resume

Cover Letter