Customer Service Administrator - Auto Body

Assured Automotive

Bradford, Canada
$43,000 - $58,000 py; not specified; medical, pres...
Exceptional customer experience
Manage rental vehicles and towing
Communicate with customers and insurance
The Customer Service Administrator is responsible for providing an exceptional customer experience while completing administrative tasks and working with team members to achieve repair facility KPIs

Job Summary

  • The Customer Service Administrator is responsible for providing an exceptional customer experience while completing administrative tasks and working with team members to achieve repair facility KPIs.
  • Key responsibilities include managing rental vehicles and towing, communicating updates with customers and insurance personnel, reconciling repair orders, and monitoring store accounts receivable.
  • The company offers competitive compensation, comprehensive benefits including medical, dental, and vision after one month, RRSP matching, paid vacation, career growth opportunities, and ongoing training.

Matching Summary

The Customer Service Administrator is responsible for providing an exceptional customer experience while completing administrative tasks and working with team members to achieve repair facility KPIs.

Salary

$43,000 - $58,000 per year; Not specified; Medical, Prescription Drug, Dental & Vision, RRSP with company match, Annual Paid Vacation Time Off

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Manage rental vehicles and towing
  • Communicate with customers and insurance
  • Reconcile repair orders
  • Monitor Accounts Receivable
  • Google platform and Microsoft Office

Nice-to-have

  • Positive energy and friendly demeanor
  • Contribute to operational excellence
  • Dynamic leadership and professional atmosphere

Key Requirements

  • Highschool Diploma or equivalent
  • 1 year of previous customer service experience
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter