Manager, Salesforce Applications

Four Seasons Hotels & Resorts

Toronto, Ontario, Canada
Base: $100,000 - $120,000 cad; bonus/equity: not s...
Hybrid
Salesforce platform management
Complex multi-integration salesforce ecosystems
Sales cloud, service cloud
This role works closely with Sales, Marketing, Operations and IT teams to ensure alignment and effective delivery of CRM initiatives

Job Summary

  • This role works closely with Sales, Marketing, Operations and IT teams to ensure alignment and effective delivery of CRM initiatives.
  • You will manage existing environment operations and stability for these environments as well as lead enhancement, migration and strategic projects of varying size.
  • The role requires a strong understanding of business needs, solid project management capabilities, and deep technical expertise in CRM platforms.

Matching Summary

This role works closely with Sales, Marketing, Operations and IT teams to ensure alignment and effective delivery of CRM initiatives.

Salary

Base: $100,000 - $120,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Salesforce platform management
  • complex multi-integration Salesforce ecosystems
  • Sales Cloud, Service Cloud
  • vendor management
  • project management functions
  • system architecture and delivery

Nice-to-have

  • strong customer service orientation
  • team-oriented, collaborative environment
  • real estate or hospitality experience
  • Agile, Waterfall, and hybrid methodologies

Key Requirements

  • 5+ years of progressive IT experience
  • Salesforce certifications
  • University degree in Information Systems, Computer Science, Engineering, or Business Administration
  • Experience creating solution architecture diagrams
  • Strong experience in vendor management

Work Rights

Not specified

Tailored Resume

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