Senior Parts Advisor

Continental Car Services Ltd

New Zealand
Base: competitive salary; bonus/equity: monthly co...
Accurate and timely parts assistance
High-quality customer service
Manage customer relationships and enquiries
This role delivers accurate, timely parts assistance and consistently high-quality customer service, contributing directly to workshop efficiency, customer satisfaction, and overall department performance

Job Summary

  • This role delivers accurate, timely parts assistance and consistently high-quality customer service, contributing directly to workshop efficiency, customer satisfaction, and overall department performance.
  • As an experienced Senior Parts Advisor, you will work collaboratively with internal teams, external customers, distributors, and stakeholders to deliver service excellence in line with company values.
  • Continental Car Services is offering the right candidate a competitive salary plus a monthly commission, along with Sime Motors Privileges and health benefits.

Matching Summary

This role delivers accurate, timely parts assistance and consistently high-quality customer service, contributing directly to workshop efficiency, customer satisfaction, and overall department performance.

Salary

Base: Competitive salary; Bonus/Equity: Monthly commission; Benefits: Sime Motors Privileges, health benefits, paid community service and study leave days, ongoing training & development, financial assistance toward formal study

Skills & Requirements

Must-have

  • Accurate and timely parts assistance
  • High-quality customer service
  • Manage customer relationships and enquiries
  • Maintain accurate systems and stock control
  • Compliance with company policies

Nice-to-have

  • Service excellence in line with company values
  • Collaborative work with internal teams
  • Ongoing training and development opportunities

Key Requirements

  • Proven experience as Senior Parts Advisor
  • Strong customer service skills
  • Strong communication skills
  • Strong relationship management skills
  • Highly detail-oriented
  • Excellent problem-solving abilities
  • Excellent decision-making abilities
  • Excellent organisational abilities
  • Strong working knowledge of Dealer Management Systems
  • Strong working knowledge of manufacturer catalogues
  • Strong working knowledge of online sales platforms
  • Full Driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter