Sr. Specialist, Privacy & Compliance- Martech

ServiceNow

Addison, US
Base: $104,700 - $138,700; bonus/equity: variable/...
On-site
Translate privacy requirements into functional specifications
Support governance backlog maintenance
Document consent management requirements
This role supports the implementation of consent, data protection, and AI governance controls by translating legal and regulatory requirements into documented platform requirements

Job Summary

  • This role supports the implementation of consent, data protection, and AI governance controls by translating legal and regulatory requirements into documented platform requirements.
  • The Sr. Specialist works in close partnership with Legal, InfoSec, and the product manager to ensure that CDP, CRM, MAP, and AI-driven workflows operate within approved compliance guardrails.
  • ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Matching Summary

This role supports the implementation of consent, data protection, and AI governance controls by translating legal and regulatory requirements into documented platform requirements.

Salary

Base: $104,700 - $138,700; Bonus/Equity: variable/incentive compensation and equity (when applicable); Benefits: health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan and family leave programs

Skills & Requirements

Must-have

  • Translate privacy requirements into functional specifications
  • Support governance backlog maintenance
  • Document consent management requirements
  • Evaluate GTM platform changes for compliance
  • Support AI governance process
  • Validate personalization and segmentation adherence
  • Execute UAT and compliance validation testing
  • Track privacy health and compliance status
  • Maintain governance policy documentation
  • Coordinate with Legal and InfoSec

Nice-to-have

  • Leverage AI in work processes
  • Experience with CDP, CRM, MAP platforms
  • Collaborate with engineering and legal
  • Strong attention to detail
  • Experience shipping governance features
  • Working knowledge of consent management platforms

Key Requirements

  • 4–7+ years of experience in data governance, privacy operations, compliance, or risk-focused Martech/RevOps
  • Solid understanding of global privacy regulations (GDPR, CCPA/CPRA)
  • Ability to write user stories, functional requirements, and acceptance criteria
  • Privacy certifications (CIPP/E, CIPP/US) or active pursuit
  • Exposure to responsible AI frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter