It Service Manager, Technology Operations (12-month Contract)

TMX Group

Toronto, Canada
Base: $60.00ph - $70.00ph cad; bonus/equity: not s...
3d onsite
5+ years in it operations
Strong understanding of itil
Experience with servicenow
The IT Service Manager is the custodian of ITIL best practices

Job Summary

  • The IT Service Manager is the custodian of ITIL best practices.
  • You will be responsible for the design, implementation, and governance of IT Operations policies.
  • GTS focuses on building robust technology capabilities and ensuring cost-effective operations.

Matching Summary

The IT Service Manager is the custodian of ITIL best practices.

Salary

Base: $60.00/hour - $70.00/hour CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in IT operations
  • Strong understanding of ITIL
  • Experience with ServiceNow

Nice-to-have

  • Knowledge of Cloud platforms
  • Familiarity with Cybersecurity processes
  • People management experience

Key Requirements

  • Undergraduate degree in Computer Science
  • Proven experience in policy development
  • Exceptional data analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter