Customer Experience Manager

Five Below

Hampton, GA, United States
Wowing the customer through personal contact
B.e.s.t. customer service experience training
Achieve customer service score goals
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include training crew on customer service, leading front-end operations, ensuring store readiness, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • B.E.S.T. customer service experience training
  • Achieve customer service score goals
  • Lead front end operations
  • Maintain store cleanliness and recovery
  • Perform store manager duties in absence

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas and super energy
  • Ability to make workplace a WOWplace
  • Creative thinking and composure under pressure

Key Requirements

  • High School Graduate or equivalent
  • Minimum 2 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter