Customer Service Representative

PLS

Mesa, AZ, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system
PLS is seeking a Customer Service Representative (CSR) for their Mesa, AZ location. The ideal candidate will be responsible for delivering exceptional customer service, educating customers about PLS's financial products, and ensuring compliance with relevant regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products, ensuring regulatory compliance, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative (CSR) for their Mesa, AZ location. The ideal candidate will be responsible for delivering exceptional customer service, educating customers about PLS's financial products, and ensuring compliance with relevant regulations.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • customer complaint resolution
  • maintain neat store environment

Nice-to-have

  • English/Spanish bilingual
  • teamwork
  • customer focus
  • integrity and trust

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter