It Support And Monitoring Engineer

Miele Tehnica

Braşov, Romania
On-site
1st and 2nd level it support
It system monitoring
Windows and ms office proficiency
Miele Tehnica is seeking an IT Support & Monitoring Engineer to manage IT system stability while providing high-quality support to internal users. The ideal candidate will have extensive IT experience, strong communication skills in German and English, and be adept in IT service desk operations and system monitoring

Job Summary

  • Provide 1st and 2nd level support for hardware, software, and applications via phone, ticketing system, and remote tools.
  • Operate and monitor IT systems and applications using centralized tools, responding to alerts and investigating root causes.
  • This role offers a great career opportunity in an innovative and dynamic working environment with a competitive salary package and benefits.

Matching Summary

Match Score: 85

Miele Tehnica is seeking an IT Support & Monitoring Engineer to manage IT system stability while providing high-quality support to internal users. The ideal candidate will have extensive IT experience, strong communication skills in German and English, and be adept in IT service desk operations and system monitoring.

Skills & Requirements

Must-have

  • 1st and 2nd level IT support
  • IT system monitoring
  • Windows and MS Office proficiency
  • German C1 and English B2+ proficiency
  • ITSM processes and ticketing systems

Nice-to-have

  • data center operations understanding
  • control center environment experience
  • ITIL certification
  • independent and proactive work style

Key Requirements

  • 3+ years of IT experience
  • IT Service Desk experience
  • SAP, networks, and Active Directory understanding
  • Ability to work in shifts/on-call

Work Rights

Not specified

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