Spanish Speaking Patient Liaison

621

Boston, MA, US
Base: $53,040.00 - $75,888.80 annual; bonus/equity...
Hybrid
Spanish language proficiency
Patient care coordination
Customer service excellence
Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries

Job Summary

  • Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries.
  • The International Patient Liaison serves as a key conduit between patients, referral entities, government agencies, and Mass General Brigham to ensure seamless and outstanding patient experiences.
  • The role offers competitive base pay, comprehensive benefits, career advancement opportunities, and a supportive environment emphasizing collaboration, professionalism, and quality service.

Matching Summary

Mass General Brigham is a not-for-profit organization committed to patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries.

Salary

Base: $53,040.00 - $75,888.80 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs

Skills & Requirements

Must-have

  • Spanish language proficiency
  • Patient care coordination
  • Customer service excellence
  • Healthcare scheduling and logistics
  • Multicultural communication skills
  • CRM and electronic medical record expertise
  • Ability to work independently and handle multiple priorities

Nice-to-have

  • Knowledge of EPIC and Salesforce
  • Cultural competence and diplomacy
  • Team collaboration skills
  • Problem solving and facilitation
  • Flexibility with operational procedures
  • Strong organizational skills
  • Multilingual abilities

Key Requirements

  • Bachelor's Degree required
  • 3-5 years healthcare experience preferred
  • Bilingual or multilingual preferred
  • Experience with clinical and administrative healthcare settings
  • Proficiency in medical terminology and hospital registration
  • Knowledge of third party reimbursement and billing
  • Ability to work onsite at Massachusetts locations

Work Rights

Not specified

Tailored Resume

Cover Letter