Patient Service Representative - Internal / Family Medicine

VillageMD

Base: $18.13 - $22.02 hourly; bonus/equity: not sp...
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High school graduate or ged required
Excellent customer service skills
Ability to organize multiple tasks
** VillageMD is seeking a Patient Service Representative to join their physician-led, patient-centric healthcare network. The role involves greeting patients, managing registration processes, handling payments, and ensuring efficient patient flow, all while providing excellent customer service. **

Job Summary

  • The role involves greeting visitors, managing patient flow, and providing excellent customer service within a physician-led network.
  • Responsibilities include processing insurance verifications, collecting payments, scheduling appointments, and coordinating referrals with clinical staff.
  • VillageMD offers a comprehensive benefits platform including medical, dental, vision, life, disability, FSA coverages, and a 401k savings plan.

Matching Summary

Match Score: 75

** VillageMD is seeking a Patient Service Representative to join their physician-led, patient-centric healthcare network. The role involves greeting patients, managing registration processes, handling payments, and ensuring efficient patient flow, all while providing excellent customer service. **

Salary

Base: $18.13 - $22.02 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • High School Graduate or GED required
  • Excellent customer service skills
  • Ability to organize multiple tasks
  • Basic proficiency in computer use
  • English oral and written communication

Nice-to-have

  • Previous PSR experience preferred
  • Associate Degree preferred
  • Knowledge of medical office terminology
  • Experience with EHR systems
  • Flexible work schedule availability

Key Requirements

  • High School Diploma or GED
  • Preferred: Associate Degree
  • Preferred: Previous PSR experience
  • Preferred: EHR and Practice Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter