Representante De Servicio Al Cliente

Ultimateairstreams

Not specified
Customer order creation and expediting
Customer inquiries and problem resolution
Customer records and delivery schedules
Ultimateairstreams is seeking a Customer Service Representative who will play a crucial role in enhancing customer satisfaction by managing orders, coordinating deliveries, and resolving customer inquiries. The ideal candidate will possess strong organizational and communication skills, along with a background in customer service or manufacturing

Job Summary

  • We focus on our customers’ success, create better solutions through innovation, and achieve success together through collaboration.
  • The role involves creating and expediting customer orders, coordinating maintenance of the Master Demand Schedule, and addressing customer inquiries and problems.
  • Responsibilities include coordinating invoicing issues, assisting with quoting and product pricing, and disseminating technical information to customers.

Matching Summary

Match Score: 75

Ultimateairstreams is seeking a Customer Service Representative who will play a crucial role in enhancing customer satisfaction by managing orders, coordinating deliveries, and resolving customer inquiries. The ideal candidate will possess strong organizational and communication skills, along with a background in customer service or manufacturing.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • customer inquiries and problem resolution
  • customer records and delivery schedules
  • return goods coordination
  • product technical information dissemination

Nice-to-have

  • common set of values
  • unifies and embraces uniqueness
  • long-term success culture
  • respectful interaction with others
  • open and honest communication

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • APICS (CPIM) certification desired
  • Experience with enterprise and production management software
  • Oracle experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter