Senior Manager, Wallet Operations

Western Union

Quezon City, Philippines
Not specified; performance incentive program/perfo...
Hybrid
Digital wallet functionality management
Chargebacks and dispute resolution leadership
Exception reporting framework development
Western Union is seeking a Senior Manager for Wallet Operations in Quezon City, Philippines, to oversee digital wallet functionalities and enhance payment processes. The ideal candidate should possess strong analytical skills and extensive experience in payment operations, compliance, and team leadership

Job Summary

  • This role focuses on overseeing and optimizing end-to-end payment processes for digital wallets and associated card products.
  • The company is a globally diverse FinTech organization serving over 200 countries with a mission to make financial services accessible to everyone.
  • Benefits include health coverage with unlimited dependents from day one, performance incentives, and hybrid working arrangements.

Matching Summary

Match Score: 85

Western Union is seeking a Senior Manager for Wallet Operations in Quezon City, Philippines, to oversee digital wallet functionalities and enhance payment processes. The ideal candidate should possess strong analytical skills and extensive experience in payment operations, compliance, and team leadership.

Salary

Not specified; Performance Incentive Program/Performance Bonus available; Short-term incentives, accident and life insurance included

Skills & Requirements

Must-have

  • Digital wallet functionality management
  • Chargebacks and dispute resolution leadership
  • Exception reporting framework development
  • Payment systems and reconciliation expertise
  • Regulatory compliance and risk oversight

Nice-to-have

  • Change management experience
  • Proactive approach to risk management
  • Strong analytical problem-solving skills
  • Process improvement and automation focus

Key Requirements

  • Bachelor's degree in Finance, Business, or Economics
  • 8+ years of experience in payment operations or financial services
  • Leadership experience managing and motivating teams

Work Rights

Not specified

Tailored Resume

Cover Letter