Customer Service Representative Ll

City of Fort Worth

Fort Worth, TX, US
$18.32 - $22.90ph.; $38,109 - $47,636 annual compe...
On-site
Organizational duties support
Research and data preparation
Liaison with customers
The City of Fort Worth Property Management Department, Fleet Division, is seeking a Customer Service Representative II to support City departments by ensuring equipment and vehicles are mechanically sound and safe

Job Summary

  • The City of Fort Worth Property Management Department, Fleet Division, is seeking a Customer Service Representative II to support City departments by ensuring equipment and vehicles are mechanically sound and safe.
  • Responsibilities include performing organizational duties, researching and preparing work project status data, liaising with customers and vendors for fleet questions and repairs, and coordinating vendor activities.
  • Benefits include 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, and Professional Development Opportunities.

Matching Summary

The City of Fort Worth Property Management Department, Fleet Division, is seeking a Customer Service Representative II to support City departments by ensuring equipment and vehicles are mechanically sound and safe.

Salary

$18.32 - $22.90/hr.; $38,109 - $47,636 annual compensation; Benefits: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities

Skills & Requirements

Must-have

  • Organizational duties support
  • Research and data preparation
  • Liaison with customers
  • Liaison with 3rd party vendors
  • Coordinate vendor activities
  • Work in shop environment
  • Follow safety protocols

Nice-to-have

  • Empathetic customer service dedication
  • Knowledge of Fleet Repair Software
  • Automotive service center experience

Key Requirements

  • High school diploma
  • Two years customer service experience
  • Knowledge of Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter