Business Process Excellence Manager- Service To Customer-1

Zeiss Group

Bangalore, India
Sap s/4hana experience
Order to cash domain expertise
Business process excellence projects
The Business Process Excellence Manager plays a crucial role in transforming ZEISS's service and customer interaction processes

Job Summary

  • The Business Process Excellence Manager plays a crucial role in transforming ZEISS's service and customer interaction processes.
  • This position focuses on enhancing the efficiency of customer-related processes to ensure a high-quality service experience.
  • The role involves leading workstreams, engaging stakeholders, and implementing strategic plans aligned with business goals.

Matching Summary

The Business Process Excellence Manager plays a crucial role in transforming ZEISS's service and customer interaction processes.

Skills & Requirements

Must-have

  • SAP S/4HANA experience
  • Order to cash domain expertise
  • Business process excellence projects

Nice-to-have

  • Exceptional leadership skills
  • Strong interpersonal communication
  • Experience with Signavio and JIRA

Key Requirements

  • Bachelor's/Master's degree in related field
  • Minimum of 8 years experience
  • Experience in SAP S4 HANA SD as a Process expert

Work Rights

Not specified

Tailored Resume

Cover Letter