It Support Officer Edinburgh, United Kingdom Permanent Competitive Apply By 30 April, 2026

Buro Happold

Edinburgh, United Kingdom
Competitive
On-site
It maintenance and support tasks
Exceptional customer service
Resolving a wide variety of technical issues
The role will be based in our Edinburgh office and hybrid working is available with 3 days a week in the office

Job Summary

  • The role will be based in our Edinburgh office and hybrid working is available with 3 days a week in the office.
  • Success in this role will involve a strong focus on delivering exceptional customer service to colleagues across the UK.
  • We offer a supportive environment where your contributions make a real difference.

Matching Summary

The role will be based in our Edinburgh office and hybrid working is available with 3 days a week in the office.

Salary

Competitive

Skills & Requirements

Must-have

  • IT maintenance and support tasks
  • exceptional customer service
  • resolving a wide variety of technical issues
  • asset management
  • staff onboarding and offboarding
  • diagnose and resolve technical incidents
  • collaborate and communicate clearly

Nice-to-have

  • naturally curious
  • working autonomously
  • effective team player

Key Requirements

  • Microsoft Office Troubleshooting
  • Windows 10/11 Troubleshooting
  • Windows Server Troubleshooting
  • Customer Service Experience
  • Administering and supporting O365
  • ServiceNow or equivalent ITSM tool experience
  • MECM/SCCM Administration
  • On Prem AD administration
  • Networking Fundamentals
  • VC/Conferencing Systems (Teams Rooms)

Work Rights

Not specified

Tailored Resume

Cover Letter