Four Seasons Hotel Hampshire offers world‑class hospitality in a stunning countryside setting with a dedicated Guest Experience team ensuring personalised and memorable guest stays
Job Summary
Four Seasons Hotel Hampshire offers world‑class hospitality in a stunning countryside setting with a dedicated Guest Experience team ensuring personalised and memorable guest stays.
The Guest Experience Coordinator role is essential for maintaining exceptional service quality, managing guest enquiries, and supporting the PBX operation with professionalism and warmth.
Employees benefit from excellent training and career development opportunities, a Four Seasons travel programme, free meals, shuttle bus service, employee recognition programmes, and various social and charitable events.
Matching Summary
Four Seasons Hotel Hampshire offers world‑class hospitality in a stunning countryside setting with a dedicated Guest Experience team ensuring personalised and memorable guest stays.
Skills & Requirements
Must-have
Guest reservation enquiries handling
Telephone and written communication
Multitasking in fast-paced environment
Coordination with hotel departments
Attention to detail and organisation
Professional and warm guest service
Nice-to-have
Passion for delivering outstanding service
Positive and collaborative attitude
Flexible availability including weekends
Experience in hospitality or guest services
Key Requirements
Previous hospitality or guest services experience preferred
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
Ability to multitask and prioritise under pressure
Flexible work availability including weekends and holidays