Customer Service Representative

Dog Dayz of California

Johns Creek, GA, United States
Base: $15.00ph doe; bonus/equity: tips; benefits: ...
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and card transactions
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and ensuring up-to-date vaccinations are on file.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and card transactions
  • Maintaining lobby cleanliness
  • Responding to complaints professionally

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Heart of a dog mom or dad
  • Charm of a customer service pro

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter