Assistant Service Sales Officer

KONE GmbH

Proactive customer relationship development
Telesales and phone sales
Maintenance contract conversions
Telesales activities include creating opportunities, phone sales to core customers for maintenance contract conversions, renegotiations, and new digital services

Job Summary

  • Telesales activities include creating opportunities, phone sales to core customers for maintenance contract conversions, renegotiations, and new digital services.
  • Responsibilities encompass proactive customer relationship development, lead qualification, and supporting the KONE sales team with cross-selling opportunities.
  • The role involves handling contract renegotiations, cancellation prevention, price escalation defense, and supporting finance in money collection.

Matching Summary

Telesales activities include creating opportunities, phone sales to core customers for maintenance contract conversions, renegotiations, and new digital services.

Skills & Requirements

Must-have

  • proactive customer relationship development
  • telesales and phone sales
  • maintenance contract conversions
  • new digital services sales
  • VB repairs sales
  • market and competitor information gathering

Nice-to-have

  • collaborative working culture
  • employee engagement focus
  • sustainability integration
  • ethical business practices

Key Requirements

  • driving execution of individual sales plan
  • monitoring leads and new opportunities in CRM
  • gathering market and competitor information

Work Rights

Not specified

Tailored Resume

Cover Letter