Phi - Senior Executive- Business Analyst

Prudential Corporation Asia Ltd

Mumbai, India
Health & wellness business requirements
As-is vs to-be process documentation
Business process flow diagrams
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Business Analyst, your typical week might include managing health & wellness business requirements and implementation in active collaboration with functional representatives.
  • You could be the right candidate if you have 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • Health & wellness business requirements
  • As-is vs to-be process documentation
  • Business process flow diagrams
  • User journey analysis
  • Stakeholder collaboration
  • Confluence & JIRA knowledge

Nice-to-have

  • Transforming health insurance experience
  • Zero to One greenfield deployment
  • Customer empathy
  • Digital tools for customer experience
  • Passion for consumer behaviour

Key Requirements

  • 7-9 years total experience
  • 3+ years health insurance experience
  • End-to-end health insurance knowledge
  • Proven end-to-end implementation track record
  • Expertise in wireframes, UX flows, journey maps

Work Rights

Not specified

Tailored Resume

Cover Letter