Patient Service Representative (psr) - Urology Call Center

Ohiosophe

Pleasant Prairie, Wisconsin, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High volume phone environment
Hipaa compliance knowledge
Insurance verification skills
** Ohiosophe is seeking a full-time Patient Service Representative for its Urology Call Center in Pleasant Prairie and Racine, Wisconsin. The role primarily involves answering phones, managing patient records, and providing customer service, while the pay range is between $19.80 and $29.70 per hour. **

Job Summary

  • This position serves as the foundation of the patient medical record by creating initial electronic health records and preventing duplicate entries.
  • The role requires verifying complete demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, generous retirement offerings, and extensive benefits programs.

Matching Summary

Match Score: 75

** Ohiosophe is seeking a full-time Patient Service Representative for its Urology Call Center in Pleasant Prairie and Racine, Wisconsin. The role primarily involves answering phones, managing patient records, and providing customer service, while the pay range is between $19.80 and $29.70 per hour. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, life, and retirement plans

Skills & Requirements

Must-have

  • High volume phone environment
  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record entry
  • Cash handling procedures

Nice-to-have

  • Customer service recovery skills
  • Multitasking in fast-paced setting
  • Collaborative team communication
  • Patient portal education ability

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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