Assistant Market Manager

Service 1st Federal Credit Union

Williamsport, PA, United States
On-site
Exceptional member service delivery
Supervise branch staff
Loan application processing
Service 1st Federal Credit Union is seeking an Assistant Market Manager to oversee branch operations and ensure exceptional member service at a location with assets between $10 million and $50 million. The ideal candidate will have supervisory experience and a background in consumer lending, with responsibilities including staff management, loan processing, and branch development

Job Summary

  • The Assistant Market Manager is primarily responsible for ensuring exceptional member service delivery at a branch with assets between $10 million and $50 million, supervising two or more full-time equivalent employees.
  • Key responsibilities include directing and supervising all areas of member services, performing duties of Member Service Representatives and Financial Service Specialists, and serving as a backup to the AVP, exercising independent judgment in branch operations and staffing during the AVP's absence.
  • The role involves promoting branch development through sales, deposit and loan growth, new member acquisition and retention, and community involvement, while also ensuring compliance with organizational policies and procedures.

Matching Summary

Match Score: 85

Service 1st Federal Credit Union is seeking an Assistant Market Manager to oversee branch operations and ensure exceptional member service at a location with assets between $10 million and $50 million. The ideal candidate will have supervisory experience and a background in consumer lending, with responsibilities including staff management, loan processing, and branch development.

Skills & Requirements

Must-have

  • Exceptional member service delivery
  • Supervise branch staff
  • Loan application processing
  • Branch operations monitoring
  • Sales and deposit growth
  • Community involvement

Nice-to-have

  • Develop staff skills
  • Positive public relations
  • Problem-solving member concerns
  • Promote credit union policies

Key Requirements

  • High school education or equivalent
  • One to three years of similar or related experience
  • Prior supervisory experience preferred
  • Prior consumer lending experience preferred

Work Rights

State of Pennsylvania residency required

Tailored Resume

Cover Letter