Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Troubleshoot and resolve issues
Hardware and software configuration
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • troubleshoot and resolve issues
  • hardware and software configuration
  • end user training

Nice-to-have

  • customer service experience
  • fast-paced environment
  • building support backup

Key Requirements

  • Bachelor's degree in a related field
  • 1 year of computer support experience
  • 5 years of computer support experience
  • Technical training in computer science

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter