Remote Service Engineer

Agilent

Fully remote
Remote diagnostic capabilities
Troubleshooting customers’ applications
Clear verbal and written communication
Agilent is seeking a Remote Service Engineer to provide post-sales technical support for its product portfolio. The role involves troubleshooting hardware and software issues remotely, with opportunities for fieldwork as the candidate gains experience

Job Summary

  • This role involves providing remote technical support and services to customers. You will troubleshoot hardware and software issues and deliver consulting and education services. The position offers opportunities for field work and installation as you gain experience.

Matching Summary

Match Score: 85

Agilent is seeking a Remote Service Engineer to provide post-sales technical support for its product portfolio. The role involves troubleshooting hardware and software issues remotely, with opportunities for fieldwork as the candidate gains experience.

Skills & Requirements

Must-have

  • remote diagnostic capabilities
  • troubleshooting customers’ applications
  • clear verbal and written communication

Nice-to-have

  • problem-solving and critical thinking skills
  • customer service skills
  • experience with Gas Chromatography/Mass Spectrometry

Key Requirements

  • Bachelor's or Master's Degree in relevant field
  • 1-2+ years relevant experience

Work Rights

Not specified

Tailored Resume

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